Knowledge Management Body of Knowledge


A KM system is a new species of communication and management system that is enabled by technology, is cognizant of information, and takes into account the complex nature of intangible assets, to support the flow of knowledge inorganisations. 

If KM is ‘the management processes through which organizations increase the value they generate from their intellectual capital’, then a KMS is a system that enables organisations to generate increased value from their intellectual capital. Such a system may include an information technology application as a component of broader system.  

Some light reding

Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107-136.  [Online] Accessed 21 July 2013

Boyes, B. (2016) A taxonomy of small and medium enterprise (SME) strategies for using knowledge management systems. [Online] Accessed 21 November 2016

Frank, Ulrich (2001) Knowledge Management Systems: Essential Requirements and Generic Design Patterns, Published in: Smari, W.W.; Melab, N.; Yetongnon, K. (Eds.): Proceedings of the International Symposium on Information Systems and Engineering, ISE'2001, Las Vegas: CSREA Press 2001, pp. 114-121,

Maier, R. (2007) Knowledge Management Systems: Information and Communication Technologies for Knowledge Management. 3rd ed, Springr, Berlin.

Tiwana, A. (2000). The knowledge management toolkit: practical techniques for building a knowledge management system. Prentice Hall PTR.

Whitworth, B. Socio-technical system, New Jersey Institute of Technology, USA retrieved from

Williams D. (2016) Components of a knowledge management system [Online] Accessed 21 November 2016