Knowledge Management Body of Knowledge

Case studies of KM successes

Alony, I., Whymark, G., & Jones, M. (2007). Sharing Tacit Knowledge: A Case Study in the Australian Film Industry. Informing Science Journal, 10, 41-59.

Zyngier, S. (2008). Risk management: Strengthening Knowledge Management. International Journal of Knowledge Management, 4(3).

Zyngier, S., Burstein, F., & McKay, J. (2006).
The Role of Knowledge Management Governance in the Implementation of Strategy. Paper presented at the 39th. Hawaiian International Conference on System Sciences (HICSS39), Hawaii.

Zyngier, S., Burstein, F., & Rodriguez, M.-L. (2003). Knowledge Management Strategies in Australia. In H. Hasan & M. Handzic (Eds.), Australian Studies in Knowledge Management. Woolongong: University of Wollongong Press.

Zyngier, S., & Jennex, M. (2007). Security as a contributor to knowledge management success Information Systems Frontiers, 9(5).

Akhavan, p., Jafari, M., Fathian, M., (2006) Critical success factors of knowledge management systems: a multi-case analysis European Business Review 18 (2)

Case studies of KM failure

Addicott, R., McGivern, G., & Ferlie, E. (2007). The distortion of a managerial technique? The case of clinical networks in UK health care. British Journal of Management, 18(1), 93-105.

Barth, S. (2000). KM Horror Stories. Knowledge Management Magazine, October.

Braganza, A., & Möllenkramer, G. J. (2002). Anatomy of a failed knowledge management initiative: lessons from PharmaCorp's experiences. Knowledge and Process Management, 9(1), 23-33.

Chua, A., & Lam, W. (2005). Why KM projects fail: a multi-case analysis. Journal of Knowledge Management, 9(3), 6-17.

Chua, A. (2007) The curse of success: Knowledge-management projects often look good in the beginning. But then problems arise. Sloan Management Review: Business Insight, April.

Lambe, P. & Tan, E. KM Implementation Challenges: Case Studies from Singapore Organisations. Straits Knowledge 2003

KM Implementation Challenges.pdf

Lucier, C. & Torsilieri, J. (1997). Why Knowledge Programs Fail: A C.E.O.'s Guide to Managing Learning. Strategy+Business, Fourth Quarter

Neal, M., & Younis, T. (2006). Fueling the fire: Professional values and departmental boundaries in the management of the BSE crisis in the UK Disaster Prevention and Management 15//(2), 299 - 312.

Riege, A. (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18-35.